Gift Voucher FAQ

Purchasing Gift Vouchers.

Gift Vouchers are purchased just like any other item in our store. These can act as a prepaid account. You can pay for them using the stores standard payment method(s). Once purchased the value of the Gift Voucher will be added to your own personal Gift Voucher Account. If you have funds in your Gift Voucher Account, you will notice that the amount now shows in the Shopping Cart box, and also provides a link to a page where you can send the Gift Voucher to someone via email.

Redeeming

1. By clicking on the link contained within the email for this express purpose. This will take you to the store’s Redeem Voucher page where you will be requested to create an account before the Gift Voucher is validated. Once done the available credit will be placed in your Gift Voucher Account ready for you to spend it on whatever you want.
   2. During the checkout process, on the same page that you select a payment method there will be a box to enter a Coupon Code. Enter your voucher code here and click the Apply Coupon box next to where you entered the Coupon Code. The code will validate your purchases will be deducted from your Gift Voucher account.

We will endevour to combine your treasures into one parcel and any over-charges will be credited to your Gift Voucher account for use. We may need to contact you to clarify postage costs.

When problems occur

For any queries regarding the Gift Voucher System, please contact the store by email at info@timortreasures.com. Please make sure you give as much information as possible in the email.